Frequently Asked Questions
Everything you need to know to plan the perfect celebration.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the country. We also offer express shipping options at checkout if you are planning a last-minute event.
Can I return items if the party is cancelled?
Yes, we accept returns on all unused and unopened items within 30 days of purchase. Please note that personalized or custom-made products are non-refundable.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your party decorations eco-friendly?
We are committed to sustainability and offer a wide range of biodegradable confetti, recyclable paper straws, and reusable banners to help you celebrate responsibly.
Do you offer discounts for bulk orders?
Absolutely! If you are planning a large event or buying for a group of 15 or more, please contact our support team for a custom quote and bulk discount code.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking link so you can follow your package right to your doorstep.